- All cancellations will be charged a 6% cancellation fee of the total amount.
- Cancellations should be carried out at least ten days before the date of your booked tour.
- A reimbursement to your credit/debit card will occur after 15 – 20 days from the date of request.
- There will be no refund on unused tickets or cancellations made on the same day of a tour.
- Change of the date of the tour can be done within 72 hours prior to the tour date and it will depend on our availability.
- All cancellations or change of dates can be done by email.
Pixan Travel reserves the right to change or cancel a tour due to causes that are out of our control, always keeping in mind that the safety of our passengers is our main priority. Prices are subject to change without prior notice.